Shipping Policy

All Products are made for the exact prescription and design you choose Prior to shipping, your order is made in our Long Island, AR laboratory to your exact prescription and PD measurement.

We are currently shipping only to the UK.

Over 90% of all orders ship within 7-10 Working days, For some greater prescriptions and multifocal it might also take up to 1-3 business days to process your order. Order Cut off Time 5.00 PM GMT — Greenwich Mean Time (London)

We process orders on business days which are Monday through Friday and exclude holidays observed by the Post Office:

  • New Year’s Day
  • Presidents’ Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas


Incorrect phone numbers and inaccurate or incomplete addresses may result in additional delays! Please, carefully check your personal data when registering and placing an order.


We provide free shipping on all products.

Estimated Delivery Time

4–6 days* (in regular seasons) or more depending on holiday seasons.


You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 2-4 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.

Contact Info:

Support: Available 24/7

Phone: 07533792613
Address: 20-22 Wenlock Road, London, UK.